Retail Expo
Headline Speaker: Customer at the Heart – Millennials, Gen Z and beyond
Discussing these key consumer demographics, their shopping habits and relationship with retail tecnology, Kate Hardcastle’s key messages were featured in Dressipi’s ‘Top 3 Takeways’. Key highlights included, ‘tech must be robust and easy to use – consider the benefits it presents to the customer” and, “We have data beyond our fingertips, but we need structure and focus”.